where the goods are not faulty but the customer wishes to return them the goods can only be returned to the company if in a fully re-saleable condition ,being unopened with any manufactures seal or packaging such returns will be subject to a 5% restocking charge of the original price and you will be under a duty to take reasonable care to see that returned goods are well packed so to avoid damage and an appropriate method of return should be used all goods returned at you own cost.