Terms & Conditions

Welcome to the Countrystore webshop these terms and conditions apply to the use of our website and by accessing this website and or placing an order you agree to be bound by the terms and conditions and our privacy policy also detailed below.



Whilst we have made every effort to ensure that the content of this website is as accurate as possible we do not guarantee the content will be free from errors, to the fullest extent permitted at law we shall not be liable for any kind of loss or damage from action taken or reliance place on information contained on this site.


Any order for goods place by you the buyer through our website shall be subject to these terms and conditions all other terms and conditions express or implied by statute or otherwise are excluded to the fullest extent permitted by law nothing in these terms and conditions is intended to limit any rights you may have as a consumer under any applicable law or other statutory rights that may not be excluded.

We must receive payment for the total price of the goods that you order before your order can be processed once payment has been received by us we will confirm that you order has been received by sending an e-mail to the e-mail address that you provide with your order order acceptance and the completion of the contract between us will take place on the dispatch to you of the goods ordered


All products are covered by a full manufactures warranty, the period which varies according to the product,The warranty period starts from the date of purchase some extended warranties are subject to the equipment being serviced at the correct interval by an approved dealer

The warranty covers faults which may occur due to faulty components or workmanship but excludes consumable items ,fair wear and tear or defects caused by misuse.


if the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail or in writing at our contact address within 7 days if you notify of a problem the action we take will to make good any shortage or non delivery to repair or replace any damaged or defective or to give a partial or full refund for the goods in question depending on what is reasonable in the circumstances save as precluded by law we will not be liable to you for any indirect or consequential loss damage or expenses including loss of profits business or goodwill howsoever arising out of any problem you notify us under this condition we shall have no liability to pay any money to you by way of compensation.


countrystore webshop work in partnership with Paypal and Sagepay to ensure all information you give to us during the order process is encrypted before transmission via the world wide web if any other user should intercept the information it would only be seen in the encrypted form

Product descriptions and images

every effort has been made to ensure the accuracy of all information contained herein the company makes no warranty expressed or implied with the respect to accuracy of the information including price product editorials or product specifications the company or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of any electronic transmission or the accuracy of the information contained herein even if the company has been advised of the possibility of such damages product and manufacture names are used only for the purpose of identification.

Cookie policy

This website uses cookies to ensure the proper functionality of the shopping cart and checkout progress by continuing to browse the site you are agreeing to the use of cookies


We are committed to protecting your privacy We will only use the information you provide only for the purpose of processing your order or enquiry

your name address and telephone number will also be provided to the carrier to allow them to deliver the order

Where it s necessary to validate the warranty on your purchase we may complete and submit the registration details on your behalf typically this would involve supplying your name and address telephone number and details of the item purchased

Except as already mentioned we will not personal details to others

Price information

The prices shown are only applicable to purchases made via the countrystorewebshop prices in our store may vary to those shown on the website special offers and promotions advertised in the press or other media may be excluded unless specifically advertised as available online all prices are correct at time of display online and include VAT where appropriate and at the present rates In the unlikely event of an incorrect price being displayed we reserve the right to correct the price in these circumstances you will not be bound to continue with you purchase and you will be asked to e-mail us to confirm that you want to proceed

Cancellation of contract

You may cancel our contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods, which must be in writing or by e-mail if you have received the goods before you cancel you contract then you must send the goods back unused and in there original packing to the address specified by us at your own cost and risk as soon as possible if you cancel your contract but we have already processed the order for delivery you must not unpack the goods when they are received you must send the goods back at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your contract any sum deducted by us for the product from your credit card will be re-credited to your account as soon as possible providing that the goods in question are returned by you in the condition they were delivered to you in we regret that delivery charges where applicable are non refundable if you do not return the goods or pay the return cost of delivery we shall be entitled to deduct tha direct costs of recovering the goods from the amount re- credited to you


where the goods are not faulty but the customer wishes to return them the goods can only be returned to the company if in a fully re-saleable condition ,being unopened with any manufactures seal or packaging such returns will be subject to a 20% restocking charge of the original price and you will be under a duty to take reasonable care to see that returned goods are well packed so to avoid damage and an appropriate method of return should be used all goods returned at you own cost.

Cancellation by us

We reserve the right to cancel the contract between us if.

We have insufficient stock to deliver the goods you have ordered

The product is no longer available due to manufactures non supply

We do not deliver to you area

One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information from our suppliers

If we do cancel your contract we will notify you by e-mail and will re-credit your account any sum deducted by us to your credit card as soon as possible

We will not be obliged to offer any compensation for disappointment

Countrystorewebshop is a trading name of Staffordshire Farm Supplies Limited registered office Countrystore Froghall Road Ipstones Stoke on Trent Staffordshire ST10 2NA